[Central] Paid download questions

[ScuL]

Unfortunately download speed is entirely out of our control. If the ProMods Store is not responsive for you, then you could try using Payloadz instead.
Cloudflare has servers in Hong Kong so there should not be any issue

[ScuL]

I have been advised that there is a technical problem for users in the Asia-Pacific region
https://www.cloudflarestatus.com/incidents/2hpw98q7rsdr

[WMWaldorf]

Hello, I am also getting the IP address download error on order 101596 because of my Hotmail account. Can you reset me please?

Thanks!

[ScuL]

Fixed

[Qiansuishiguang]

I was charged twice when I paid 1 euro with PayPal and paid 2 euros, can I get a refund

[ScuL]

Please provide the order numbers

[LegendaSzos]

Hi. I paid for download with card and get order confirmation, but not a dwonload link. There is only information Fulfillment Status: Unfulfilled.
Order No. - #PM120449

[ScuL]

There was a system delay but it seems you have already received it

[Sir CrashaLot]

I understand that download speeds are out of your control, and it's also very distasteful to whine about 1.5 dollars considering the work you guys do... but barely 50kb/sec down speed? Thats just... sad. Thought that I put it on download, make a sandwich, watch a yt video, set up the wheel and lets go.. Nope, 15hrs eta. Yeah, no, I have busy work week coming up. Food for thought- there are other service providers for downloads... Maybe consider them?

[ScuL]

Download speeds are dependent on the following factors:

* Which provider you have used (Payloadz uses Amazon S3 and ProMods Store uses Cloudflare R2)
* Your internet provider and their peering contracts
* Your location

In general both platforms should provide 10MB/s++
In order to investigate why there is a speed issue I would need your IP address