[Central] Paid download questions

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bOOmerDK
Posts: 5
Joined: 04 Feb 2016 23:16
Donation rank:

01 Oct 2023 12:24

Thank you, its downloading now :)

Added in 1 hour 2 minutes 17 seconds:
Re: [Central] Paid download questions
Now I got the same for the the middle east download.

Order number: #PM70468
Last edited by 30maes on 01 Oct 2023 12:46, edited 1 time in total.
Reason: Remove quote, DO NOT quote the post above yours

bOOmerDK
Posts: 5
Joined: 04 Feb 2016 23:16
Donation rank:

01 Oct 2023 14:13

I got the same problem with the Middle East download:

This store only allows downloads from 2 IP addresses, please contact seller for more information.

ORDER #PM70468

Thank you :)

User avatar
ScuL
Founder
Posts: 10605
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

02 Oct 2023 01:15

Please try and configure your anti-virus to be less aggressive, or whitelist our domains. I cannot manually whitelist for every transaction. The link was again opened 3 times by your anti-virus therefore triggering the limit
I am Image Dutch living in Image New Zealand and I speak Image EN Image DE Image SE Image FR
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LosRodriguez
Posts: 1
Joined: 06 Nov 2021 16:04
Donation rank:

03 Oct 2023 12:22

So I paid for the following ProMods assets:
ATS Canada
ETS2 Middle East
ETS2 Trailer & Company pack
ETS2 The Great Steppe

I followed the link from my confirmation mail after purchase.
It allowed me to install Middle East and Trailer & Company pack, but The Great Steppe and Canada were "forbidden" to download, as I got the following message:
Image

I do not use a VPN, but did download earlier versions of Canada and The Great Steppe before (I deleted those, however).
But the same thing for Middle East, yet I was allowed to download the Middle East asset?!!

Hope y'all can help me out.

30maes
Moderator
Posts: 1420
Joined: 29 May 2022 14:38
Location: Shanghai, China

03 Oct 2023 15:30

Hello there,

Please provide your order number.

Best Regards,
30maes
Woooo~ Bugs in ProMods are becoming fewer and fewer. ;)

Dark Yellow Team since January 13, 2023
Green Team since July 21, 2023

doughnutduck
Posts: 3
Joined: 16 Aug 2023 20:05

08 Oct 2023 00:36

30maes wrote:
01 Oct 2023 04:03
Hello there,

1)What do you mean it wouldn't download? Did you get any errors or just doesn't got the email with the download link?
2)What web browser are you using to download the file?
3)Where did you bought the files? ProMods Store or Payloadz?
4)What's your order number?

Best Regards,
30maes


I paid via this stie Promods. i'm using firefox. It starts and stop at about 11mb.
order number is #PM68741

Any help would be great

User avatar
ScuL
Founder
Posts: 10605
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

11 Oct 2023 03:11

The download is hosted on Cloudflare so it depends on the connectivity between your PC (or ISP) and CloudFlare.
I have set the amount of attempts to unlimited for this order so you can keep on trying until you succeed.
This is very unusual, Cloudflare has an extremely resilient content delivery network.
I am Image Dutch living in Image New Zealand and I speak Image EN Image DE Image SE Image FR
Image

rruss93
Posts: 2
Joined: 23 Apr 2023 05:11

13 Oct 2023 04:54

Hello.

Apologies if this has been asked before.

I purchased the previous version of the bundle (the one including Europe v2.66). I would like to download the newest update. If I go through the free download links on this site, I have to turn of the adblocker, which I do. Yet, it still says that it is on, which is quite frustrating. Is it possible to get free updates if you already made a purchase in the store?

Thank you.

EdgeGladiator
Posts: 3682
Joined: 11 Mar 2017 11:54
Location: Paris, Île-de-France

13 Oct 2023 08:30

Hi,

No you can't. The payment is made for one fast download. You have to pay again when you want a fast download when a new version is available.

Regarding the free download, make sure that all ad blocking systems are deactivated on parameters. You can also try downloading with another internet browser.
Senior Beta-Tester since 2.30
Translator for French and Spanish languages
Developper of Mediterranean Map, Maghreb Map and Real European Gas Stations Reloaded.

NovaGB
Posts: 7
Joined: 26 May 2020 19:57
Donation rank:

13 Oct 2023 13:42

Hi i bought the mod last night thinking i could use it then it said version incompatible, so i noticed today it has been updated but its trying to charge me to download it again, so can i have a refund so i can buy it again, i know its only a couple of quid but i never actually used the previous download because it wouldn't let me.



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