Page 73 of 80
Re: Card declines in promodsstore
Posted: 17 Sep 2023 02:30
by liamsoleary
The same is also happening for me even when I authorise the payment on my banking app
Re: [Central] Paid download questions
Posted: 17 Sep 2023 03:44
by ScuL
Unfortunately that is not anything we can assist with. The card payments are processed by Stripe so they must have a reason to decline your card.
You could try contacting either Mastercard or Stripe or perhaps your card issuer to find out why
Alternatively you could try Google or Apple Pay instead (if they are linked to the card)
downloading
Posted: 28 Sep 2023 12:56
by St3nnar
bought the fast download option, paid with phone, where to download?
Re: downloading
Posted: 28 Sep 2023 12:57
by St3nnar
nvm ill download from phone and transfer to pc
Re: [Central] Paid download questions
Posted: 30 Sep 2023 20:55
by doughnutduck
So looked at promods a while back. Got all the dlc it send it needed, which was all the expansions pack. Went to download promods using the pay to download server twice. First time i thought it was my mistake. This time did the same thing. Wouldn't download. Tried contacting support. No response. Shame looks good as well.
Re: [Central] Paid download questions
Posted: 01 Oct 2023 04:03
by 30maes
Hello there,
1)What do you mean it wouldn't download? Did you get any errors or just doesn't got the email with the download link?
2)What web browser are you using to download the file?
3)Where did you bought the files? ProMods Store or Payloadz?
4)What's your order number?
Best Regards,
30maes
Cant download the files
Posted: 01 Oct 2023 07:58
by bOOmerDK
Here is what I get: This store only allows downloads from 2 IP addresses, please contact seller for more information.
What can I do?
Re: Cant download the files
Posted: 01 Oct 2023 08:39
by ScuL
Error 403 is also given when you have maximised the amount of download attempts, therefore it blocks your download.
Please provide the order number for me to investigate why this has happened.
Re: Cant download the files
Posted: 01 Oct 2023 08:55
by bOOmerDK
Its #PM70385
Re: Cant download the files
Posted: 01 Oct 2023 12:13
by ScuL
Your Microsoft anti-virus opened the links twice and therefore it was hit by 2 IP addresses and you got blocked.
I temporarily reset the limit so you can try again, please post when you succeed